Support
Can your support organisation support the application?
Many large organisations have Help Desk teams focussed on keeping their infrastructure running, but how do they support an application like SAP BPC? Can you train the entire Help Desk team in the necessary skills? If you do, is their knowledge up-to-date when a call comes to them? Where does you team turn when they don’t know the answer? What do you do if your key resource is not available?
CopperMan Consulting offers a Support service to help organisations to keep their SAP BPC application running and leaves the internal support organisation to focus on other issues. CopperMan’s unique model allows you to pass on support issues to our team of specialist support resources.
We can:
- Perform system administration tasks
- Diagnose errors, failures and bugs
- Liaise directly with SAP on your behalf
- Help with configuration issues
- And many more...
You can choose which tasks you ask CopperMan to perform, and we will access your applications to undertake the task, and keep you appraised of progress.
Interested? Contact
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for more information.
To access the Support Services site click on the following link:
http://www.coppermanconsulting.com/supportservices/
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